To leave a message, be sure to include A) telephone number ...

[ETearle]

To leave a message, be sure to include
 
  A) telephone number including area code. B) organization name.
  C) your first and last name. D) All of the above.

Question 2

What would happen if employees were to take or make personal telephone callsconsistently in your office?
 
  What will be an ideal response?

[mcni194]

Answer to Question 1

C

Answer to Question 2

When employees take or make personal telephone calls consistently, they disregard their company's values. The
employees also disregard their organization's all-out quality commitment to their customers (internal and external)
to eliminate wasteful practices. At the same time, these employees are making decisions that affect their own
effectiveness and performance.

[ETearle]

Both answers were spot on, thank you once again

[mcni194]

Great! Please up vote