If a salesman drops in unexpectedly, ask the purpose of the visit ...

[waynest]

If a salesman drops in unexpectedly, ask the purpose of the visit to determine if
 
  A) you should offer to make an appointment for the salesperson with your manager.
  B) you should tell the salesperson your manager is not seeking the product or service.
  C) the salesperson should see someone else.
  D) All of the above.

Question 2

When refusing appointments on those days your manager has blocked time to work, you should
 
  A) not say your manager is solidly book with appointments unless it is true.
  B) simply state your manager cannot crowd anything more into today's schedule.
  C) not pretend he or she is In conference.
  D) All of the above.

[Chocorrol77]

Answer to Question 1

D

Answer to Question 2

D

[waynest]

Gracias!

[bimper21]

Excellent