This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The single most important factor in leaving a voice mail message is a. Leave a message that is ... (Read 576 times)

Charlie

  • Hero Member
  • *****
  • Posts: 640
on: Aug 22, 2018
The single most important factor in leaving a voice mail message is
 
  a. Leave a message that is short and to the point.
  b. Leave as much information as possible.
  c. Leave your name.
  d. Speak clearly and succinctly.

Question 2

Which of the following statements demonstrates empathy?
 
  a. I'll be glad to help you.
  b. I can hear how frustrated you are. . .
  c. I'll be happy to transfer you to our department who can help you.
  d. Please hold while I ask my supervisor to see if he can help you.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Amiracle

  • Sr. Member
  • ****
  • Posts: 334
Reply #1 on: Aug 22, 2018
Answer to Question 1

D

Answer to Question 2

B


Charlie

  • Member
  • Posts: 640
Reply 2 on: Aug 22, 2018
Gracias!

raenoj

  • Member
  • Posts: 340
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

As many as 28% of hospitalized patients requiring mechanical ventilators to help them breathe (for more than 48 hours) will develop ventilator-associated pneumonia. Current therapy involves intravenous antibiotics, but new antibiotics that can be inhaled (and more directly treat the infection) are being developed.

Did you know?

Liver spots have nothing whatsoever to do with the liver. They are a type of freckles commonly seen in older adults who have been out in the sun without sufficient sunscreen.

A single-gene model explains Mendel’s ratios A single-gene model explains Mendel’s ratios
A strike by 800 women shoemakers in Lynn, Massachusetts, in 1860. In 1851 a Lynn shoemaker had adapt A strike by 800 women shoemakers in Lynn, Massachusetts, in 1860. In 1851 a Lynn shoemaker had adapt
The hazmat training pyramid. It is important to train from the ground up, starting with a firm grasp ... The hazmat training pyramid. It is important to train from the ground up, starting with a firm grasp ...
Preterm birth rates, by single and multiple births, Canada Preterm birth rates, by single and multiple births, Canada
The graph of y = sqrt(x) is vertically stretched by a factor The graph of y = sqrt(x) is vertically stretched by a factor
During G0 and early G1, pRB interacts with and inactivates transcription factor E2F During G0 and early G1, pRB interacts with and inactivates transcription factor E2F
Video: Introduction to Spirometry

For a complete list of videos, visit our video library