Which part of the human body tends to be the most expressive in communicating activities?
A. Head
B. Arms
C. Face
D. Hands
Question 2
Which one of the following is not one of the factors that impacts on the effectiveness of upward communication?
A. Quality of subordinate's presentation of the message
B. Timeliness of the message
C. Utility of the message
D. Position held by the message receiver