Author Question: Cultural diversity can affect some of the interpersonal relationships between staff. One example ... (Read 17 times)

appyboo · **on:** Jun 22, 2018

Cultural diversity can affect some of the interpersonal relationships between staff. One example noted in the textbook is:

a. East Indian male physicians treat European American patients with more respect than they treat patients from their own cultural background.
b. Nurses of Asian or Latina backgrounds are sometimes reluctant to stand up to questionable behavior by European American doctors
c. Male and female nurses are the only employees who do not have interpersonal relationship issues due to their relatively low status.
d. There is no evidence of religion affecting decisions about health care, but it has been found to cause tensions between employees.

Question 2

Ulrich, Simons and Miles (2003) found that patient stress was lowest during blood draws when:

a. television was played in the waiting rooms.
b. classical or quiet music is played
c. videotapes of nature scenes were playing
d. newer magazines are available for patients to read