_____ is as vital to building relationships among professionals and families as it is in the establishment of healthy, functional families.
a. Tact
b. Attitude adjustment
c. Communication
d. Behavior
Question 2
Match the numbered questions with the corresponding letter answer.
a. communication f. compliment sandwich
b. genuineness g. confidentiality
c. empathy h. active listening
d. announcements i. reflecting
e. daily information sheets j. I-messages
1. should be shared through a variety of formats over different lengths of time
2. process whereby teachers indicate that they value what the speaker is saying
3. process whereby teachers speak from their own perspective and avoid offense to parents
4. characteristics include honesty, openness, authenticity
5. process that allows teachers to repeat what they heard the family member say
6. important for healthy, functioning families and school partnerships
7. procedure that begins and ends with a positive statement
8. essential to all forms of communication between staff and families
9. effort to understand others and the underlying meaning of their behavior
10. provide specifics about individual children, including daily schedule and accomplishments
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