In most problem situations, there A) is more than one ...

[sabina]

In most problem situations, there
 
  A) is more than one alternative solution.
  B) are two choices: to live with it or work on it.
  C) is one factor, refusing to talk, that can inhibit solution.
  D) is less defensiveness if reflective listening and I messages are used.
  E) of these answers are correct.

Question 2

The main goal in communicative problem-solving is
 
  A) to teach participants to listen.
  B) to find courses of action that all are willing to try.
  C) to find quick solutions.
  D) to feel you were listened to.
  E) All of these answers are correct.

[amandanbreshears]

Answer to Question 1

E

Answer to Question 2

B