The first step in problem-solving communication is: a. ...

[rl]

The first step in problem-solving communication is:
 
  a. identifying problem ownership.
  b. recognizing and expressing feelings.
  c. listening with empathy.
  d. entering the Johari window.

Question 2

In light of the discussion of family leave in European countries, we may conclude that:
 
  a. European countries seem more committed to stabilizing families than the United States.
  b. the United States was one of the first countries to grant leave for job relocation.
  c. Hungary lags behind the rest of the world in granting family leave for pregnancy.
  d. most of the liberal ideas about family leave have emerged in southern Europe.

[gcook]

Answer to Question 1

A

Answer to Question 2

A

[rl]

Thanks for the timely response, appreciate it

[aliotak]

Excellent