This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following guidelines should managers follow while building a customer-responsive culture? (Read 69 times)

faduma

  • Hero Member
  • *****
  • Posts: 528
on: Oct 23, 2019
Which of the following guidelines should managers follow while building a customer-responsive culture?
◦ giving service/contact employees continual training on product knowledge, listening, and other behavioral skills
◦ precisely defining employees' normal job requirements and ensuring they perform those actions alone
◦ awarding employees who prove cost savings from minimizing time spent on customers
◦ designing jobs with rules and procedure that employees should stick to in order to satisfy customers
◦ preserving the discretion to make day-to-day decisions on job-related activities at the top level of management
Management (Canadian Edition) ¦ Robbins, Coulter, Leach, Kilfoil ¦ 11th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by faduma on Oct 23, 2019

leahm14

  • Sr. Member
  • ****
  • Posts: 322
Reply #1 on: Oct 23, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


faduma

  • Member
  • Posts: 528
Reply 2 on: Oct 23, 2019
Wow, this really help

Perkypinki

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Hyperthyroidism leads to an increased rate of metabolism and affects about 1% of women but only 0.1% of men. For most people, this increased metabolic rate causes the thyroid gland to become enlarged (known as a goiter).

Did you know?

About 100 new prescription or over-the-counter drugs come into the U.S. market every year.

Did you know?

Malaria mortality rates are falling. Increased malaria prevention and control measures have greatly improved these rates. Since 2000, malaria mortality rates have fallen globally by 60% among all age groups, and by 65% among children under age 5.

Did you know?

One way to reduce acid reflux is to lose two or three pounds. Most people lose weight in the belly area first when they increase exercise, meaning that heartburn can be reduced quickly by this method.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

The process of plant tissue culture. The process of plant tissue culture.
Teresa Hubbard and Alexander Birchler, Detached Building. Teresa Hubbard and Alexander Birchler, Detached Building.
Basin, Majiayao culture, Majiayao phase, Gansu province, China. Basin, Majiayao culture, Majiayao phase, Gansu province, China.
Summary of Guidelines for Safe Use of Cold and Ice Packs before and during Massage Summary of Guidelines for Safe Use of Cold and Ice Packs before and during Massage
Other countries are “Americanizing” their local culture’s diet Other countries are “Americanizing” their local culture’s diet
Art and culture Art and culture
Video: Protein digestion - stomach & small intestine

For a complete list of videos, visit our video library