This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which of the following guidelines should managers follow while building a customer-responsive culture? (Read 60 times)

faduma

  • Hero Member
  • *****
  • Posts: 528
on: Oct 23, 2019
Which of the following guidelines should managers follow while building a customer-responsive culture?
◦ giving service/contact employees continual training on product knowledge, listening, and other behavioral skills
◦ precisely defining employees' normal job requirements and ensuring they perform those actions alone
◦ awarding employees who prove cost savings from minimizing time spent on customers
◦ designing jobs with rules and procedure that employees should stick to in order to satisfy customers
◦ preserving the discretion to make day-to-day decisions on job-related activities at the top level of management
Management (Canadian Edition) ¦ Robbins, Coulter, Leach, Kilfoil ¦ 11th Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by faduma on Oct 23, 2019

leahm14

  • Sr. Member
  • ****
  • Posts: 322
Reply #1 on: Oct 23, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 39% of students answer this correctly


faduma

  • Member
  • Posts: 528
Reply 2 on: Oct 23, 2019
Excellent

Laurenleakan

  • Member
  • Posts: 309
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

On average, someone in the United States has a stroke about every 40 seconds. This is about 795,000 people per year.

Did you know?

Addicts to opiates often avoid treatment because they are afraid of withdrawal. Though unpleasant, with proper management, withdrawal is rarely fatal and passes relatively quickly.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

Less than one of every three adults with high LDL cholesterol has the condition under control. Only 48.1% with the condition are being treated for it.

Culture and sensitivity Culture and sensitivity
Building competency in patient centered care Building competency in patient centered care
Display piece, Yoruba culture. Display piece, Yoruba culture.
Four terrorist incidents. Clockwise from top left: the Alfred P. Murrah Federal Building after ... Four terrorist incidents. Clockwise from top left: the Alfred P. Murrah Federal Building after ...
Romans Crossing The Danube and Building A Fort Romans Crossing The Danube and Building A Fort
Increased acidity inhibits the growth of coral and other carbonate shell-building organisms Increased acidity inhibits the growth of coral and other carbonate shell-building organisms
Video: Humerus Adduction Animation

For a complete list of videos, visit our video library