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Author Question: Which of the following is not a strategy for improving service productivity? (Read 44 times)

stock

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Question 1

Strategies for improving productivity in services are
◦ separation, self-service, automation, and scheduling.
◦ high interaction, mass customization, service factory, and just-in-time.
◦ lean production, strategy-driven investments, automation, and process focus.
◦ reduce inventory, reduce waste, reduce inspection, and reduce rework.
◦ none of the above.

Question 2

Which of the following is not a strategy for improving service productivity?
◦ self-service
◦ scheduling
◦ separation
◦ mass customization
◦ automation


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Marked as best answer by stock on Dec 3, 2019

HandsomeMarc

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stock

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Reply 2 on: Dec 3, 2019
Thanks for the timely response, appreciate it


mochi09

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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