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Author Question: Describe four positive steps to better listening discussed in the chapter. (Read 68 times)

theo

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on: Mar 30, 2020

Question 1

What do we mean by the "use of gatekeepers?" Why is this a potential problem in customer service?

Question 2

Describe four positive steps to better listening discussed in the chapter.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by theo on Mar 30, 2020

gcook

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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theo

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Reply 2 on: Mar 30, 2020
Excellent

scottmt

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Reply 3 on: Yesterday
Wow, this really help

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