Question 1
The conflicts that are most difficult to resolve in groups are
◦ Task conflicts
◦ Relationship conflicts
◦ Content conflicts
◦ Conflicts over procedures
Question 2
The risky shift phenomenon is when groups make
◦ Riskier decisions than individuals
◦ Make less risky decisions than individuals
◦ Make decisions that are either more risky or less risky than individuals
◦ When groups fail to consider the risky shift they may be making