Question 1
Lilleth is __________ when she expresses her regret for forgetting to send her friend Emily a birthday greeting.
◦ apologizing
◦ making small talk
◦ using a back-channeling cue
◦ demonstrating approbation
Question 2
Rogelio is not prepared for the discussion in psychology class. Whenever the instructor asks a question, Rogelio looks down and avoids eye contact. Rogelio is displaying __________ cues.
◦ turn-maintaining
◦ turn-yielding
◦ turn-denying
◦ turn-requesting