Question 1
__________ is defined as a followable prescription that indicates behavior expectations in a relationship.
◦ Dimension
◦ Symbol
◦ Guideline
◦ Rule
Question 2
__________ theory suggests that emotional expression is severely restricted when we use only text-based messages to communicate.
◦ Media richness
◦ Cues-filtered-out
◦ Diminished capacity
◦ Transactional interference