Question 1
The Japanese use the term kaizen when referring to________.
◦ scarce resources
◦ pro forma financial statements
◦ continuous improvement
◦ the sales forecast
Question 2
To reduce budgetary slack management may ________.
◦ incorporate stretch or challenge targets
◦ use external benchmark performance measures
◦ award bonuses for achieving budgeted amounts
◦ reduce projected cost targets by 10% across all areas