What is the first step of the diagnosis process?

[ghost!]

Question 1

What is the factory scan tool for Chrysler brand vehicles equipped with CAN?
◦ Star Scan
◦ Tech 2
◦ NGS
◦ Master Tech

Question 2

What is the first step of the diagnosis process?
◦ Verify the problem
◦ Look at scan tool data
◦ Retrieve the diagnostic trouble codes
◦ Check for technical service bulletins

[Liamb2179]

Answer 1

Star Scan

Answer 2

Verify the problem

[ghost!]

Wow, this really help

[milbourne11]

TYSM