Question 1
What is the factory scan tool for Chrysler brand vehicles equipped with CAN?
◦ Star Scan
◦ Tech 2
◦ NGS
◦ Master Tech
Question 2
What is the first step of the diagnosis process?
◦ Verify the problem
◦ Look at scan tool data
◦ Retrieve the diagnostic trouble codes
◦ Check for technical service bulletins