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Author Question: A management tool that integrates performance measures across four different perspectives to guide ... (Read 46 times)

cyc028

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on: Feb 5, 2023

Question 1

A performance dashboard is most helpful when it
◦ identifies and measures cause-and-effect relationships.
◦ identifies whether a measure is leading or lagging.
◦ is customized for particular managers.
◦ directly links employee satisfaction with customer satisfaction.

Question 2

A management tool that integrates performance measures across four different perspectives to guide operations toward achieving an organization's strategy is called
◦ key performance measures.
◦ a balanced scorecard.
◦ a performance dashboard.
◦ a company satisfaction benchmark.
Managerial Accounting ¦ Davis ¦ 4th Edition
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Marked as best answer by cyc028 on Feb 5, 2023

ealonif

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Reply #1 on: Feb 5, 2023
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cyc028

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Reply 2 on: Feb 5, 2023
Wow, this really help

frankwu0507

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Reply 3 on: Yesterday
Excellent

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