Emoticons often serve to express emotion but may ____.
a. deflect from the seriousness of women's statements
b. lead to a downward spiral in which communication becomes less and less effective
c. foster negative ways of communicating
d. maximize disagreements
Question 2
Avatars, which are often used in online communication, can be used to ____.
a. shine light on a couple's relationship happiness
b. focusing your attention on what your partner is saying without being defensive
c. validate your partner's statement
d. help users express certain emotions or feelings
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