Many people mistakenly interpret heart attack symptoms as
a. ulcers
b. indigestion
c. flu
d. all of the above
e. none of the above
Question 2
In this chapter, encoding refers to _____; decoding refers to _____.
a. ability to control nonverbal cues; ability to interpret nonverbal cues
b. ability to manipulate data quickly; ability to interpret data quickly
c. ability to interpret nonverbal cues; ability to control nonverbal cues
d. ability to interpret data quickly; ability to manipulate data quickly
e. ability to motivate others; ability to change others' opinions