Which diagnostic step is the most important aspect of diagnosis? ...

[WWatsford]

Which diagnostic step is the most important aspect of diagnosis?
 
  A) Retrieve the trouble codes B) Verify the problem
  C) Visual inspection D) Check the service bulletins

Question 2

Technician A says that it is a good idea to perform a test drive before attempting repairs. Technician B says that its a good idea to let the customer accompany the technician on the test drive. Which technician is correct?
 
  A) Technician A only B) Technician B only C) Both technicians D) Neither technician

[Danny Ewald]

Answer to Question 1

C

Answer to Question 2

C