« previous next »

Author Question: Two dealerships both receive a CSI score of 92. Dealer ( A) is happy with the score, however will ... (Read 63 times)

javeds

  • Hero Member
  • *****
  • Posts: 570
on: Jun 23, 2018
Two dealerships both receive a CSI score of 92. Dealer (
 
  A) is happy with the score, however will try to receive a higher score next month. Dealer (B) looks at all the questions and makes an effort to improve on the ones that are below the score that the dealer feels is satisfactory. Which Dealer, in your opinion, is most likely to improve their CSI score? Explain your answer.

Question 2

The international quality standard that has been accepted by more than 90 nations is _______.
 
  A) ISO 9000 B) TQM C) Kaizen D) None of the above


Jsherida

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 23, 2018
Answer to Question 1

Dealer B.

Answer to Question 2

A


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Did you know?

The heart is located in the center of the chest, with part of it tipped slightly so that it taps against the left side of the chest.

Did you know?

A serious new warning has been established for pregnant women against taking ACE inhibitors during pregnancy. In the study, the risk of major birth defects in children whose mothers took ACE inhibitors during the first trimester was nearly three times higher than in children whose mothers didn't take ACE inhibitors. Physicians can prescribe alternative medications for pregnant women who have symptoms of high blood pressure.

Did you know?

A seasonal flu vaccine is the best way to reduce the chances you will get seasonal influenza and spread it to others.

Did you know?

If all the neurons in the human body were lined up, they would stretch more than 600 miles.

This young boy with muscular dystrophy needs to receive tube feedings and home nursing care. He atte This young boy with muscular dystrophy needs to receive tube feedings and home nursing care. He atte
Black and white patients enrolled in Medicare do not receive the same medical treatment, even when ... Black and white patients enrolled in Medicare do not receive the same medical treatment, even when ...
Calculating the Deviation IQ Score Calculating the Deviation IQ Score
Happiness is seeing your kids happy Happiness is seeing your kids happy
Lod Score Values for the Families in Figure 5.15 Lod Score Values for the Families in Figure 5.15
Video: Allergic Rhinitis

For a complete list of videos, visit our video library