Author Question: The step in the repair process where someone notifies the customer what was done, what the charges ... (Read 102 times)

kaid0807

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The step in the repair process where someone notifies the customer what was done, what the charges are going to be, and arranges for them to pick up the vehicle is ________.
 
  A) Delivery B) Invoicing C) Cashiering D) All of the above

Question 2

An area where the flow is slowed or even comes to a stop is referred to as a _______.
 
  A) Plug B) Corkscrew C) Traffic jam D) Bottleneck



sierrahalpin

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Answer to Question 1

A

Answer to Question 2

D



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