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Author Question: Your ultimate objective in choosing a channel to deliver bad news is to help the reader or listener: ... (Read 53 times)

Kthamas

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  • Posts: 546
on: Jun 23, 2018
Your ultimate objective in choosing a channel to deliver bad news is to help the reader or listener:
 a. understand your rationale and present a logical argument against your decision.
 
  b. understand your rationale and accept your decision.
 
  c. logically argue against your rationale and decision.
 
  d. None of the above.

Question 2

Delivering bad news electronically or by email may result in:
 a. the sender's avoiding the discomfort of facing the recipient.
 
  b. careless writing that is tactless.
 
  c. writing that is not empathetic.
 
  d. All of these are correct.


popopong

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Reply #1 on: Jun 23, 2018
Answer to Question 1

b

Answer to Question 2

d


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