Which of the following is most accurate about the use of persuasion in business?
A) Honesty is not just the best policy; it's the only policy.
B) The goal is to manipulate employees into accepting a message.
C) Some puffery and skillful misrepresentation make persuasive messages more effective.
D) The key to persuasion is proving the weakness of the receiver's position.
Question 2
All of the following messages to subordinates would use the indirect strategy except
A) instructions to operate the new phone system installed in all offices.
B) suggestions to begin an exercise program in conjunction with the new health insurance plan.
C) requests to contribute to the organization's United Way campaign goal.
D) discussion of their opportunities to participate in a company-sponsored charity event.
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