Author Question: In the closing paragraph of an adjustment message, it is inappropriate to mention another one of ... (Read 81 times)

shenderson6

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In the closing paragraph of an adjustment message, it is inappropriate to mention another one of your company's products or services.
  Indicate whether the statement is true or false

Question 2

Avoid emphasizing negative words such as error, trouble, and inconvenience in the body of an adjustment message.
  Indicate whether the statement is true or false



raili21

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Answer to Question 1

False

Answer to Question 2

True



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