When writing a message to express condolences, you should mention the loss tactfully, recognize the good qualities of the deceased, assure the receiver of your concern, offer assistance, and
A) conclude on a reassuring note.
B) tell the receiver to call you.
C) focus on the future.
D) request information on funeral arrangements.
Question 2
Which of the following would be least effective in a sympathy note?
A) We are deeply saddened, Corbin, to learn of the death of your wife.
B) Bethany's volunteer work in the job center endeared her to many.
C) If we may help you during this difficult time or lighten your load in any way, you need only call.
D) I am sorry to hear your sad news; but if I may be of any help, please do not hesitate to contact me.
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