Author Question: Our records indicate that you owe ____. A) 1,236 B) 1,236 dollars C) 1,236 ... (Read 111 times)

fnuegbu · **on:** Jun 23, 2018

Our records indicate that you owe ____.
A) 1,236
B) 1,236 dollars
C) 1,236 dollars

Question 2

You can improve the effectiveness of a claim message by
A) using a few threatening words to get your point across.
B) providing a detailed timeline of what happened and the specific person who is to blame for the problem.
C) explaining the problem with necessary details.
D) including a subtle reference to your attorney or to the Better Business Bureau.