Author Question: Gerald discovered that one of his employees has filed a fraudulent expense claim. What is the best ... (Read 83 times)

sheilaspns · **on:** Jun 23, 2018

Gerald discovered that one of his employees has filed a fraudulent expense claim. What is the best advice for Gerald to deliver the bad news to this employee tactfully, professionally, and safely?
A) Gerald should prepare and rehearse what he will say.
B) Gerald should go alone to the meeting with the employee so that no one else knows about the episode.
C) Gerald should meet with the employee on a Friday afternoon so that they can both go home right after.
D) Gerald should do all of these.

Question 2

Jeannie must deliver bad news to her staff in person, and she knows they'll be upset. What should Jeannie do first to prepare for the meeting?
A) Practice what she will say during the meeting.
B) Call each staff member to give them fair warning that bad news is coming.
C) Gather all relevant information.
D) Share the news with selected staff members to see how they feel.