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Author Question: Business letters are important when a permanent record is required, when a message is confidential, ... (Read 59 times)

rosent76

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on: Jun 23, 2018
Business letters are important when a permanent record is required, when a message is confidential, and when ________ is necessary.
 Fill in the blank(s) with correct word

Question 2

Routine, positive messages are those that communicate straightforward requests, replies, and ________.
 Fill in the blank(s) with correct word


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nanny

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Reply #1 on: Jun 23, 2018
Answer to Question 1

formality

Answer to Question 2

goodwill


rosent76

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Reply #2 on: Jun 23, 2018
Thank you


nanny

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Reply #3 on: Jun 23, 2018
No problemo


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