Joe follows up with one of his direct reports by phone after ...

[joblessjake]

Joe follows up with one of his direct reports by phone after sending an email with instructions for completing a project. During the call, he asks if the receiver has any questions about the e-mail. Joe is attempting to ensure successful communication with ________ .
 A) feedback
  B) encoding
  C) bypassing
  D) decoding

Question 2

_____ involves citing the exact words from a source.
 A) The paraphrase method
  B) The explanatory method
  C) The direct quotation method
  D) The summary method

[nital]

Answer to Question 1

A

Answer to Question 2

C