Which of the following statements about gender differences in communication is accurate?
A) Women tend to have more attentive eye contact than men.
B) Women tend to make more expansive gestures than men.
C) Women tend to focus more on the big picture rather than details.
D) Women tend to make more I statements, whereas men make more we statements.
Question 2
The closing paragraph of an effective sales message:
A) does not refer to the central selling point.
B) does not make specific action complex.
C) does not provide an incentive.
D) does not ask for action confidently.
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