Define the term etiquette. Then identify and explain five ways ...

[wrbasek0]

Define the term etiquette. Then identify and explain five ways that you can exhibit etiquette in the workplace.

Question 2

In the context of bad-news messages, a(n) _____ might eliminate the need to state the refusal directly because it states what can be done.
 A) counterproposal
  B) review
  C) agenda
  D) criticism

[leeeep]

Answer to Question 1



Etiquette is more about attitude than about formal rules of behavior. It involves a desire to show others consideration and respect as well as make them comfortable. To show polished social competencies at work, you should use polite words, express sincere appreciation and praise, be selective in sharing personal information, not put people down, respect coworkers' space, rise above rudeness, be considerate when sharing space and equipment with others, choose the high road in conflict, and disagree agreeably.

Answer to Question 2

A