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Author Question: Which of the following statements most closely reflects an attitude of etiquette? A) People must ... (Read 194 times)

Alygatorr01285

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Which of the following statements most closely reflects an attitude of etiquette?
 A) People must treat others nicely in order to keep their jobs.
  B) Most people don't mind rudeness or poor manners because they know that work is demanding.
  C) A list of rules of etiquette posted in a workplace would be offensive to most people.
  D) Most of us like to work in a pleasant environment where people feel comfortable and valued.

Question 2

Routine Requests  Requests, like claims, can be either routine or persuasive. Persuasive requests require persuasive arguments. Routine requests do not. These questions cover routine requests and favorable responses. Routine requests are used by customers and clients to _________. A. convey appreciation B. set strategy C. gather information
 Fill in the blank(s) with correct word



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angrybirds13579

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Answer to Question 1

D

Answer to Question 2

gather information




Alygatorr01285

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review


robbielu01

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Reply 3 on: Yesterday
Wow, this really help

 

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