Author Question: Which of the following statements most closely reflects an attitude of etiquette? A) People must ... (Read 208 times)

Alygatorr01285 · **on:** Jun 23, 2018

Which of the following statements most closely reflects an attitude of etiquette?
A) People must treat others nicely in order to keep their jobs.
B) Most people don't mind rudeness or poor manners because they know that work is demanding.
C) A list of rules of etiquette posted in a workplace would be offensive to most people.
D) Most of us like to work in a pleasant environment where people feel comfortable and valued.

Question 2

Routine Requests Requests, like claims, can be either routine or persuasive. Persuasive requests require persuasive arguments. Routine requests do not. These questions cover routine requests and favorable responses. Routine requests are used by customers and clients to _________. A. convey appreciation B. set strategy C. gather information
Fill in the blank(s) with correct word