Author Question: Which of the following statements about manners and business etiquette is most accurate? A) Good ... (Read 63 times)

DyllonKazuo · **on:** Jun 23, 2018

Which of the following statements about manners and business etiquette is most accurate?
A) Good manners and professional demeanor are hard skills that employers value in employees.
B) Because you aren't born with the ability to be courteous, civil, and professional, learning these skills is difficult.
C) Employers are more likely to hire and promote someone who is courteous and professional.
D) You should never express disagreement with a coworker.

Question 2

Routine Claims Claim messages are requests for an adjustment, such as a refund, replacement, exchange, or payment for damages. Claim messages can be divided into two categories: routine claims and persuasive claims. Routine claim messages should use _________ organizational approach to facilitate a more timely adjustment. A. a restricted B. a direct C. an indirect
Fill in the blank(s) with correct word