Media richness most directly refers to ________. A) the cost of ...

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Media richness most directly refers to ________.
 A) the cost of the communication channel
  B) the length of a written message
  C) the amount of helpful cues and immediate feedback a medium provides
  D) the level of the person who sends the message

Question 2

Which of the following statements is true of instant messaging (IM)?
 A) With IM, your conversation with someone is free from eavesdropping.
  B) With IM, it is important to pay careful attention to spelling and grammar when trading messages.
  C) The best-known IM programs require special hardware and extensive training.
  D) To use IM, you maintain a list of people with whom you want to interact.

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Answer to Question 1

C

Answer to Question 2

D