Which of the following is an example of horizontal communication ...

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Which of the following is an example of horizontal communication in an organization?
 A) Six marketing reps meet to discuss ideas for targeting new customers.
  B) An accounting clerk submits a progress report about a current project to her supervisor.
  C) An employee suggests to her supervisor a way to improve customer service.
  D) A supervisor sends an e-mail message to all division employees detailing the newest procedure for submitting expense claims.

Question 2

List and briefly explain five visual enhancements a writer can use to draw attention to important information.

[jrpg123456]

Answer to Question 1

A

Answer to Question 2

The following are visual enhancements that draw attention to important information:
a. Enumerations and bullets emphasize units in a series, attract the receiver's attention, and are easy to locate when reviewing a page.
b. Headings direct the receiver from one section of a document to another.
c. Tables and graphs simplify and clarify information and add variety to long sections of dense text.
d. Lines and borders partition a text or cause the receiver to focus on a specific line.
e. Relevant images, such as call-out boxes, arrows, and clip art, highlight information and add appeal.

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