Group Communication The work of teams, groups, and committees is crucial to almost any organization today. Understanding how teams and groups function effectively will allow you to communicate more successfully within team settings that are common in all work environments today. Read the scenario about teams, and then answer the corresponding question. Five colleagues in human resources (HR) were tasked with reviewing options for employee benefits, researching less costly alternatives, and making recommendations to the HR director. This team has spent a month researching and reporting back. The group is finally in the last stages of preparing a recommendation report for the director. The process went smoothly and worked well. In general, the team had a strong balance of expertise, which allowed each member to contribute equally and valuably. At the team's final review meeting, Joe stepped up to assign parts for the final proofread; Cherice made certain that everyone's ideas were heard; Lenny stepped in with a comment that eased tension when there were slight disagreements; Marsha kept minutes and compiled the final revisions; and Lance, as always, wanted to talk about the weekend. Consider the following team roles Team Roles Reporter: Prepares records and materials. Free rider: Doesn't do his or her share. Socializer: Pursues only the social aspect. Airhead: Prepares little or not at all. Harmonizer: Keeps tensions low. Facilitator: Makes certain that everyone is heard. Leader: Assumes a directive role. Detractor: Criticizes constantly Determine which role best describes the team member. Team Member Team Role Joe _________ A. Facilitator B. Harmonizer C. Leader D. Reporter E. Socializer
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Question 2
Group Communication The work of teams, groups, and committees is crucial to almost any organization today. Understanding how teams and groups function effectively will allow you to communicate more successfully within team settings that are common in all work environments today. Due to the contextual forces influencing business today, many corporations have eliminated layers of management. In a flattened organizational structure where decision making is spread throughout the company, effective _________ become critical for success. A. rules and regulations B. top-down communications C. lateral communications
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