Jakeel, a salesperson at Sensations Inc, attended a regional sales meeting, where he was more of a listener than a participant. Later, when his colleagues were talking about what was discussed in the meeting, Jakeel could not share his viewpoints. Based on this scenario, Jakeel most likely has a bad listening habit of _____.
A) intensive listening
B) over listening
C) discriminative listening
D) casual listening
Question 2
Mark's marriage to Stephanie was in trouble. He was depressed and spoke to his best friend, Gladwin, about his personal issues. In this scenario, Gladwin was most likely involved in _____.
A) casual listening
B) over listening
C) discriminative listening
D) empathetic listening