Answer to Question 1
B
Answer to Question 2
Being responsive to individual differences requires you to make a conscious effort to use bias-free (nondiscriminatory) language. Using language that does not exclude, stereotype, or offend others permits them to focus on your message rather than to question your sensitivity.
Goodwill can be damaged when biased statements are made related to gender, race or ethnicity, religion, age, or disability. The following guidelines will help you avoid bias:
a . Avoid referring to men and women in stereotyped roles and occupations.
b. Use occupational titles that reflect genuine sensitivity to gender.
c. Avoid designating an occupation by gender.
d. Avoid using expressions that may be perceived to be gender-biased.
e. Avoid racial or ethnic bias.
f. Avoid age bias.
g. Avoid disability bias.
