Author Question: Which of the following is a characteristic of Total Quality Management (TQM)? a. Decision making ... (Read 83 times)

kodithompson · **on:** Jun 23, 2018

Which of the following is a characteristic of Total Quality Management (TQM)?
a. Decision making power is centrally controlled.
b. Functional or departmental boundaries are minimized.
c. Cross-disciplinary teams are dismantled.
d. Teams perform narrowly focused tasks.

Question 2

Which of the following is NOT an effective way to revise and proofread your message?
a. Proofread the messages as many times as necessary until you cannot see any additional ways to improve it.
b. Allow someone else to read your message to judge its content, style, and accuracy.
c. Look for receiver-centeredness in your message as part of the revising process.
d. All of the above are appropriate advice.