Richard sent a letter to Enrico, his client in El Salvador who speaks English with hesitancy. What is the most obvious problem with the following excerpt from the letter? I'm so sorry I dropped the ball on the contract negotiations. I've been wearing so many hats lately, I hardly know if I'm coming or going. I promise I'll make things up to you as soon as my situation levels out.
a. Parallelism
b. Culturally biased terms
c. Regional jargon
d. All of the above
Question 2
A benefit of videoconferencing is that it restores the nonverbal elements of interpersonal communication that are lost over the telephone.
Indicate whether the statement is true or false