Author Question: Manuel, a credit supervisor, must write a letter informing a new client that her credit application ... (Read 215 times)

ss2343 · **on:** Jun 23, 2018

Manuel, a credit supervisor, must write a letter informing a new client that her credit application has been approved. What writing sequence should he use?
a. Persuasive since he needs to confirm her choice of his company's products
b. Inductive because he needs to give her an explanation first
c. Deductive because he needs to give her the good news at the beginning of his message
d. None of the above

Question 2

Which of the following guidelines for writing messages extending credit is FALSE?
a. The writer should include the credit terms.
b. The writer should include the penalty fee for a late payment.
c. The writer should omit any mention of sales promotion or resale.
d. None of the above is false.