Explain verbal and nonverbal probes and briefly explain how each ...

[audie]

Explain verbal and nonverbal probes and briefly explain how each can be used successfully in an interview, giving an example of each.
 
  What will be an ideal response?

Question 2

When might telephone or skype interviews be used and what are some guidelines for participating in these kinds of interviews?
 
  What will be an ideal response?

[InfiniteSteez]

Answer to Question 1

Verbal and nonverbal probes urge the respondent to add more information to a previous response. Verbal probes are usually single words or phrases asking for more information. To probe for information, start questions with what, when, where, or who. When seeking judgments, start questions with why or how. Nonverbal probes (e.g., raised eyebrow, frown) can produce the same results.

Answer to Question 2

Telephone and Skype interviews are used more frequently as transportation costs rise. Video interviews are increasingly used for recruiting. Survey information can be gathered and companies can follow up with customers to assess satisfaction. In this way, job applicants can be interviewed or screened in shorter calls. Interviewees should prepare for (and participate in) a video interview as if it were a face-to-face interview. Skype interviewees can improve their performance by practicing in advance, using an ethernet connection (not Wi-Fi), and plugging a headset into USB. Be sure to adjust lighting and eliminate visible clutter. Dress professionally and double-check the time of the call (and the relevant time zone).