This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: You should conclude a bad-news letter with a/an A) Formal apology. B) Authoritative statement. C) ... (Read 67 times)

BRWH

  • Hero Member
  • *****
  • Posts: 553
on: Jun 23, 2018
You should conclude a bad-news letter with a/an
 
  A) Formal apology. B) Authoritative statement. C) Upbeat tone. D) More details.

Question 2

Sometimes, bad news should be prefaced with a buffer that cushions the blow. Which of the following is not a proper rule for creating an effective buffer?
 
  A) Compliment your reader. B) Avoid placing blame or offending the reader. C) Sway your reader to accept the bad news with facts. D) Use three to four sentences.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

zogaridan

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

D


BRWH

  • Hero Member
  • *****
  • Posts: 553
Reply #2 on: Jun 23, 2018
Correct answers!


zogaridan

  • Sr. Member
  • ****
  • Posts: 328
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

The Babylonians wrote numbers in a system that used 60 as the base value rather than the number 10. They did not have a symbol for "zero."

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

You should not take more than 1,000 mg of vitamin E per day. Doses above this amount increase the risk of bleeding problems that can lead to a stroke.

Did you know?

Certain chemicals, after ingestion, can be converted by the body into cyanide. Most of these chemicals have been removed from the market, but some old nail polish remover, solvents, and plastics manufacturing solutions can contain these substances.

Did you know?

Though methadone is often used to treat dependency on other opioids, the drug itself can be abused. Crushing or snorting methadone can achieve the opiate "rush" desired by addicts. Improper use such as these can lead to a dangerous dependency on methadone. This drug now accounts for nearly one-third of opioid-related deaths.

Gandhi's letter to Hitler Gandhi's letter to Hitler
In the 1800s, most people were poor, and formal education beyond the first several grades was a ... In the 1800s, most people were poor, and formal education beyond the first several grades was a ...
Examples of four letter formats: (A) block style, (B) modified block style, (C) modified block style ... Examples of four letter formats: (A) block style, (B) modified block style, (C) modified block style ...
Cards Used in a Formal Test of Problem Solving Cards Used in a Formal Test of Problem Solving
For each substrate below, choose which reaction type is favored. Place the letter of the ... For each substrate below, choose which reaction type is favored. Place the letter of the ...
Letter Frequency Table Letter Frequency Table
Video: What Are Carbohydrates? Importance of Carbs & High Carb Food

For a complete list of videos, visit our video library