When texting a client, what types of writing style would be ...

[809779]

When texting a client, what types of writing style would be appropriate?
 
  A) Common symbols and abbreviations such as u or idk
  B) Complete sentences with no abbreviations
  C) Hashtags
  D) Emoticons
  E) Phrases instead of sentences, and abbreviations wherever possible

Question 2

A(n) ________ is a message acknowledging that you have received information or checking that you have understood information correctly.
 
  A) announcement
  B) confirmation
  C) goodwill message
  D) condolence
  E) claim

[jaygar71]

Answer to Question 1

Answer: B
Explanation: B) When texting a client or business acquaintance you do not know well, avoid abbreviations, be explicitly polite, and use complete sentences so that you do not sound too harsh or flippant.

Answer to Question 2

Answer: B
Explanation: B) When you make oral agreements with someone, it's a good practice to confirm those agreements in writing.

[809779]

Thanks for the timely response, appreciate it

[scottmt]

Gracias!