The ability to manage conflict and establish a consensus about ...

[formula1]

The ability to manage conflict and establish a consensus about communication and accountability usually occurs in which stage of Tuckman's process?
 
  A) Standardization
  B) Norming
  C) Goal setting
  D) Teaming
  E) Leading

Question 2

The team's success is measured by results. Which of the following will help to organize the team to achieve those results?
 
  A) Joint roles
  B) Group contribution
  C) Effective communication systems
  D) A team leader who is responsible for work not completed by other team members
  E) Feedback at the completion of the goal.

[tanna.moeller]

Answer to Question 1

Answer: B
Explanation: B) Norming begins when team members start to manage conflict and establish a consensus about how to work together efficiently. This is the stage at which many teams decide to create standards about communication and accountability.

Answer to Question 2

Answer: C
Explanation: C) The team must have an effective communication system to keep all team members informed in a timely way.