Which of the following terms refers to an oversimplified image or ...

[jwb375]

Which of the following terms refers to an oversimplified image or generalization of a group?
 
  A) Quality circle
  B) Ethnocentrism
  C) Cultural stereotype
  D) Power distance
  E) Uncertainty avoidance

Question 2

In today's business world, learning about other cultures is ________.
 
  A) optional
  B) necessary
  C) not required
  D) ill-advised
  E) interesting but of no real business concern

[Alyson.hiatt@yahoo.com]

Answer to Question 1

Answer: C
Explanation: C) Cultural stereotypes are oversimplified images or generalizations of a group. While stereotypes may describe a generally observed cultural norm, if you assume everyone from that culture follows the norm, you ignore the fact that individuals are in fact individuals, and are influenced by many things in their lives other than their culture.

Answer to Question 2

Answer: B
Explanation: B) Because workplaces are increasingly global, learning about other cultures is required, not optional. It will help you avoid misinterpreting verbal and nonverbal communication of colleagues and customers who do not share your culture.