Relational conflicts ________. A) will simply go away if you ...

[ENagel]

Relational conflicts ________.
 
  A) will simply go away if you ignore them
  B) may be a nuisance but have no real business costs
  C) have caused employees to reduce their commitment to the job
  D) can only be solved by using accusatory rather than neutral language
  E) cannot be helped by mediation or intervention from supervisors

Question 2

People who collaborate ________.
 
  A) need to recognize that they may be motivated by different goals
  B) cannot function unless they have different goals
  C) rarely have conflicts arise due to working with different goals in mind
  D) need to find solutions that address only one goal
  E) are always motivated by the same goals

[snackralk]

Answer to Question 1

Answer: C
Explanation: C) Personality conflicts can be very costly to a business. They have been responsible for workers' losing time at work due to worry over confrontations, reducing their commitment to the job, and putting less effort into their work.

Answer to Question 2

Answer: A
Explanation: A) People who collaborate may not always be motivated by the same goals. In fact, for a business to succeed, it must work toward a number of goals that are sometimes in competition with each other. If they recognize that they have different goals, they can determine which has priority or collaborate to find a solution that addresses both goals.

[ENagel]

Excellent

[jackie]

Gracias!